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Games

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This feature may not be available in your version of Console depending on configuration and permissions.

The Games feature allows members to participate in online or mobile games to earn rewards, increasing customer engagement with the brand. Options for creating and managing games include:

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Gameplay isn't available for members whose account is anonymous or undefined.

To navigate to the Games page in the Console, select Promotions > Games > <Business Unit> (if applicable). The Games page opens.

Find an Existing Game​

Use the Games page to view a list of existing games.

To find an existing game:

  1. Select Promotions > Games > Business Unit (if applicable).
  2. On the Games page, scroll through the list to find the game ID you're looking for. Use the page numbers between Previous and Next at the bottom of the page to view additional pages if needed.

View or Edit Games​

When you arrive on the Games page, all existing games are listed (across additional pages if needed). You can scan the games and open an existing one to view or edit its settings. Not all fields can be edited — only those that aren't greyed out.

To view or edit an existing game:

  1. Select Promotions > Games > <Business Unit> (if applicable).
  2. Scroll down the games list. Use the page numbers or Previous/Next controls at the bottom of the page to view additional pages.
  3. To show more or fewer games on the page, select a different setting in the Show list.
  4. From the Actions dropdown for a game, select Edit. The game opens for viewing and editing. Note that the Game ID and JWT Secret fields can't be edited.

Create a Game​

Using the Console, you can create a wide range of games.

To start game creation:

  1. From the top menu in the Console, select Promotions > Games > Business Unit (if applicable).
  2. Click +Game on the Games page. The game creation page opens.
  3. Follow the steps in the Internal Identifiers and Game Configuration sections to create the game.

Internal Identifiers section​

The first section is Internal Identifiers, which includes the business unit and game ID. The business unit is filled in automatically and can't be edited. Note: The business unit field doesn't appear if your company doesn't use this feature.

To complete the Internal Identifiers section:

Enter the game ID. The game ID must use 3 to 128 alphanumeric characters and underscores only (a-z, A-Z, 0-9, _). The game ID must be unique and can't be changed after you click Save Draft or Save and Publish.

Game Configuration section​

The Game Configuration section is where you provide details about the game.

To complete game configuration:

  1. Select the game provider from the first dropdown. Currently, the only available provider is "CATABOOM."
  2. Choose the game type from the next dropdown: "Scratch off", "Spin the Wheel", "Slot type", or "Quick Play".
  3. Enter the Game Label — a unique naming label used to identify the game. This is the name shown when selecting the game while creating an offer.
  4. Enter a Game Description to give Console agents more context about the game's intent and how it operates.
  5. Enter the JWT Secret code supplied by the game provider. This code enables the integration that provides access to the game in the third-party vendor system. This value can't be changed after you click Save Draft or Save and Publish.

Game Management controls​

Once you've entered all the settings for the game, use the game management controls on the bottom toolbar to save, preview, publish, or cancel the game, and to enable, disable, or delete it.

  • To save a draft, click Save Draft. If there are errors, a message prompts you to fix them before saving again. A message confirms that the draft has been saved.
  • To publish the final version, click Save and Publish, then Publish in the Publish Game window. A message confirms that the game has been published.
  • To cancel and discard the game, click Cancel, this returns you to the Games page.
  • To disable a published and active game, click ... > Disable. Select Disable when the confirmation window appears.
  • To enable a disabled game, click ... > Enable. Select Enable when the confirmation window appears.
  • To delete a saved game, click ... > Delete. Select Delete when the confirmation window appears. The game is deleted and you are returned to the Games page. A message confirms the deletion.

Using a Game as a Reward Type in Offers​

Once a game has been published and its market status is ACTIVE, it can be selected as the reward currency when configuring a new or existing offer:

  1. Navigate to Promotions > Offers and create or open an offer.
  2. In the Basics section, navigate to the Reward Type subsection and select Gameplay.
  3. In the Rewards section, navigate to the Game Selection subsection and select the appropriate game from the list of published, active games for the configured provider (Cataboom).

Only one gameplay can be rewarded per offer per transaction.

When targeting by audience for a gameplay offer, ensure that the Consent for games rules EMD attribute is included as a targeting condition, if applicable to your client configuration.

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